For support in the acquisition of new customers and customer service
we are looking for a

Call Service Agent in Customer Support (m/f/d) with Polish language skills

Your tasks:

  • You are the first contact person for our new and existing customers
  • You receive customer inquiries by telephone and in writing, analyze them and take care of the solutions alone or together with the responsible department to find solutions
  • You are responsible for processing support tickets
  • Within the framework of our expansion, you will provide our Polish customers with support and provide assistance in communication to the responsible departments

Your profile:

  • You have experience in telephone and written customer support (call center or comparable services)
  • You like to talk on the phone a lot and handle demanding customer issues in a professional manner
  • Your appearance is friendly and customer-oriented with the ability to mediate between company and customer interests
  • Good verbal skills together with a smile in your voice reflect your interest and pleasure in dealing with customers
  • It is easy for you to familiarize yourself with new work processes, you are well-organized and have a good command with the common MS-Office applications
  • Fluent written and spoken German and Polish; other foreign languages are an advantage

Our offer:

  • Diverse and varied tasks in an innovative company
  • Dynamic working environment with a lot of freedom and personal responsibility
  • Modern office in a central location with the latest technical equipment
  • Fast decision-making and open doors for ideas and suggestions
  • A committed team and a friendly corporate culture

If we have sparked your interest in this position, we look forward to receiving your online application, including your desired salary and availability to:

For further information, please contact Sandra Hosse by phone: +49 (0)531 288 752-51.